we're hiring!

Location: 

Fully Remote

(No unique physical demands are required to perform the work.)

Purpose: GGS is seeking dynamic and experienced Federal EEO Investigators to conduct investigations. Agencies are responsible for ensuring that discrimination complaints are processed fairly, promptly, thoroughly, and in strict compliance with the Equal Employment Opportunity Commission (EEOC) regulations.

Duties:

• Obtain and maintain access to and utilize the following military medical systems: AHLTA; MODS: eProfile, MEDPROS; and MEDCHART: eCase, eMMPS, HRR. 
• Input medical charting and maintain referrals indicated in MEDCHART. 
• Prepare investigative plans and document requests
• Acquire and analyze documentary and testimonial evidence
• Conduct telephonic interviews or prepare affidavits
• Prepare detailed, grammatically correct reports of investigation and case files
• Submit weekly status reports
• Prepare and assemble Reports of Investigation (ROI) (including but not limited to creating computer-generated exhibit tabs)
• Assist with processing informal EEO complaints, formal EEO complaints, anti-harassment complaints,
• Explain the discrimination complaint process for an EEO complaint.
• Advise the complainant of their rights and responsibilities in the complaint process.
• Research applicable EEO case law, precedents, reports of investigation, and EEOC decisions
• Gather documents and relevant information for EEO case files
• Prepare case files for administrative reviews/judicial proceedings
• Identify/interview witnesses of an alleged EEO violation
• Interview involved parties with the ability to calm and focus interviewees to obtain information regarding the question at hand
• Keep track of multiple simultaneous investigations and deadlines
• Follow templates, processes, and guides
• Set up and conduct telephone conference calls
• Provide draft and final work products free from grammatical and typographical errors.

All documents prepared by the EEO Investigator (including I.P.s, written interrogatories presented to witnesses, and ROIs) must be proofread for clarity and completeness before issuance. In addition, all materials must be organized well (using headings and subheadings as needed) and written in plain language to aid ease of understanding for the reader.

Qualifications

• All applicants must be certified EEO investigators and maintain status with an annual refresher for consideration (Proof of certification required prior to interview)
• Private workspace with a computer (desktop or laptop) and required software (Microsoft Office and Acrobat Pro), phone (landline or mobile), internet, printer, and scanner.
• Advanced ability to utilize Microsoft Office (Outlook, Word, Excel, and OneDrive) and Adobe Acrobat Pro (i.e., combining multiple documents/PDFs into one PDF, bookmarking PDFs, performing an Optical Character Recognition (OCR) scan on all PDFs, rotating PDF pages, exhibit page numbering, exhibit bates numbering, electronically redacting personally-identifying information (PII) from PDFs and password protected PDFs, etc.)
• Excellent oral and written communication skills and listening skills
• Excellent time management skills
• Must be self-motivated and able to work with minimal to no supervision
• Ability to maintain privacy and confidentiality
• Knowledge of Title VII and related laws, rules, and regulations Technical knowledge of EEOC MD-110 and 29 CFR 1614

Desired (but not required)

• Experience performing final agency decisions (FADs)
• Experience facilitating EEO training
• Certified and experienced EEO counselor
• Certified and experienced in Mediation and Alternative Dispute Resolution (ADR)

Education Requirements:

• A baccalaureate degree from an accredited college or university and three years of fulltime satisfactory professional experience in one or more of the following fields: equal employment opportunity, human rights, community relations, law, social services, investigations, human resources, or public relations; or A four-year high school diploma or its educational equivalent and seven years of fulltime satisfactory professional experience as described above; or Education and experience are equivalent to the above. However, all candidates must have a four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accredited organization.
• Minimum 3 years of investigative experience.

Candidates meeting the above criteria must be a United States citizen or a lawful

permanent resident (LPR) with at least three consecutive years of physical U.S. residency

(as indicated on the U.S. Citizenship and Immigration Services Legal Permanent Resident

(USCIS LPR) issued Card). Candidates must be able to pass a background investigation.